IT Support
Technology that keeps your business moving.
From everyday IT issues to cloud migrations and digital builds, Glonoor keeps the systems behind your work organized, secure and ready for what comes next.
No technical brief needed
Tell us the problem in simple words
We help you choose the right next step
Microsoft 365
Cloud Support
WordPress & Web
Systems Admin
Technical Consulting
Help Desk
Networks & Infrastructure
Technical Consulting
When the tools work, your team moves faster.
Built for teams that need dependable help.
Small businesses, nonprofits, startups and growing organizations can use Glonoor as an extended technology team.
We take care of the systems behind the work: users, devices, Microsoft 365, Google Workspace, cloud services, websites and day-to-day troubleshooting.
You get a practical partner who can solve today’s issue while keeping tomorrow’s setup cleaner.
See where Glonoor fitsStart with the problem. We’ll map the technical path.
Pick the situation that sounds closest. You do not need to diagnose it first.
Get your team back to work.
For email, user access, devices, software, networks, websites and everyday technology problems.
Explore IT support
Make the change with less disruption.
For Microsoft 365, Google Workspace, cloud services, domains, user accounts, migrations and access setup.
Explore cloud and workplace tools
Turn the idea into a useful digital solution.
For websites, WordPress, business tools, workflows, portals, integrations and technical planning.
Explore web and consulting
Not sure which one fits?
That is completely fine. Tell us what is happening and we will help you work it out.
Help Me Choose
Choose the expertise your situation needs.
Explore each service to see where Glonoor can step in, from a single issue to ongoing administration.
Choose a service
01 · IT Support Engineering
Reliable technical support for everyday operations.
Keep your team productive when technology gets in the way.
Technology problems can quickly become business problems. We help organizations resolve issues, maintain systems and support the tools employees use every day.
Ideal for: Small businesses, nonprofits, startups and organizations without a dedicated internal IT team.
We can help with
- Troubleshooting hardware and software issues
- User and account support
- Network and connectivity troubleshooting
- Software installation and configuration
- Email and productivity tool support
- Device setup and configuration
- IT maintenance and troubleshooting
- Remote technical assistance
02 · Technical Support Specialist Services
Fast, practical help when technology does not cooperate.
Solve the problem and get your team back to work.
We help users and organizations diagnose and resolve technical problems quickly. Whether email is not working, software is misbehaving or a device needs setup, we provide clear support without unnecessary complexity.
We can help with
- Technical troubleshooting
- Application and software support
- Email and account issues
- User onboarding and offboarding
- Password and access issues
- Microsoft 365 and Google Workspace support
- Basic network troubleshooting
- Remote technical assistance
03 · Systems Administration
Keep your technology secure, organized and running.
A cleaner IT environment is easier to manage and easier to grow.
We help organizations manage the users, devices, applications and system settings that support daily operations.
Our goal: Create an IT environment that is organized, manageable and scalable.
Systems administration can include
- User account management
- Access and permission management
- System configuration
- Software and application management
- Device administration
- Backup and recovery support
- Security and access best practices
- System monitoring and maintenance
- IT documentation
04 · Microsoft 365 Administration
Get more from Microsoft 365.
Setup, management, migration and ongoing support in one place.
We help organizations configure and manage Microsoft 365 for communication, collaboration, productivity and everyday business operations.
Microsoft 365 services
- Microsoft 365 setup and configuration
- User and license management
- Exchange Online administration
- Outlook and business email setup
- SharePoint configuration and support
- OneDrive administration
- Microsoft Teams support
- Security and access configuration
- Domain and DNS configuration
- Microsoft 365 migrations
- User onboarding and offboarding
05 · Google Workspace Administration
Make Google Workspace work for your organization.
A secure and organized setup for email, files, meetings and teamwork.
We help organizations set up, manage, migrate and improve their Google Workspace environment.
Google Workspace services
- Google Workspace setup
- Business email configuration
- User and group management
- Gmail administration
- Google Drive administration
- Shared Drives setup
- Google Meet configuration
- Google Calendar administration
- Security and access management
- Domain and DNS configuration
- Google Workspace migrations
- User onboarding and offboarding
06 · Cloud Support
Reliable support for your cloud environment.
Keep cloud tools organized, accessible and dependable.
We help businesses configure, maintain, troubleshoot and improve cloud-based environments without making cloud management harder than it needs to be.
Cloud support services
- Cloud account and service configuration
- Cloud application support
- User and access management
- Cloud storage configuration
- Cloud migration support
- Backup and recovery support
- Domain and DNS management
- Cloud troubleshooting
- Microsoft 365 and Google Workspace cloud administration
- General cloud infrastructure support
07 · WordPress Development
Professional websites built with WordPress.
A website that looks professional, works on mobile and is easy to manage.
We design, develop, customize and maintain WordPress websites around your organization's goals.
Need a redesign? We can improve an existing site or build a new digital presence from the ground up.
WordPress services
- WordPress website development
- Website redesigns
- Elementor development
- Theme customization
- Plugin configuration
- Website migrations
- Website maintenance
- Performance optimization
- Mobile-responsive design
- Website security and updates
- Domain and hosting configuration
- Content management
08 · Web Support & Maintenance
Keep your website healthy, secure and up to date.
Launching a website is only the beginning.
We provide ongoing help with updates, maintenance, troubleshooting, hosting and the technical tasks that keep websites running.
Think of us as: Your technical partner behind the website.
Ongoing web support
- Website updates
- WordPress maintenance
- Plugin and theme management
- Website troubleshooting
- Hosting management
- Domain management
- DNS configuration
- Website backups
- Security updates
- Performance improvements
- Website migrations
- Content and layout updates
09 · Technical Consulting
Technology strategy that supports your goals.
Understand the problem, choose the right solution and implement it well.
We help organizations review their current technology, understand their options and make better IT decisions.
Consulting can include
- IT infrastructure assessment
- Technology strategy
- Cloud migration planning
- Microsoft 365 consulting
- Google Workspace consulting
- Website and hosting consulting
- IT systems optimization
- Technology recommendations
- Digital workflow improvements
- IT project planning
- Technical implementation guidance
Ready to discuss this service?
IT Support
Ask About IT Support
From first message to a working solution.
A short explanation is enough to begin. We clarify the scope, recommend the right path and keep you informed.
Tell us what is happening.
Share the problem, goal or idea in normal business language. A detailed technical document is not required.
We define the right next step.
We look at what you need, identify the service that fits, and clarify the work before moving forward.
We deliver with visibility.
We implement the agreed work while keeping you informed through milestones, status updates and the reporting schedule agreed for the engagement.
Clear from start to finish.Privacy, visibility and reporting are part of the way we work, not an afterthought.
Privacy & data careClient information, credentials and data are treated as confidential and accessed only as needed for the agreed work.
Visible progressYou can follow the engagement through agreed milestones, status updates and clear next steps while the work is in progress.
Reports on scheduleProject or support reports are shared at the agreed intervals so you can see what changed, what was completed and what comes next.
See How We Can Help
Start with the problem. We will help with the technical details.
See the starting point before you commit.
Use these ranges to plan. We confirm scope and cost after understanding users, systems, integrations and the level of support.
Do not let the starting price stop you from contacting us.
Let us first understand the problem. We can then recommend what is necessary, what can wait, and the most practical way to move forward.
Digital Presence
Best for organizations that need a professional website or focused digital presence.
$350
starting · approx. 480,000 RWF
Request a quote
Includes
- Corporate website or landing page
- Responsive mobile design
- Domain and hosting setup
- WordPress options
- Basic performance setup
- Website support options
Most popular
Business Launch Stack
Best for a company that wants its domain, website, hosting, professional email and core work environment set up as one coordinated project.
$1,200
starting · approx. 1,650,000 RWF
Build my setup
A coordinated foundation for the whole company
- Domain registration and DNS configuration
- Professional website design and build
- Hosting setup, SSL and deployment
- Professional business email addresses
- Microsoft 365 or Google Workspace setup, based on your choice
- Users, groups, shared storage and access configuration
- Domain verification and email DNS records
- Basic security, MFA and account-protection setup
- Website backups and maintenance foundation
- Contact forms and essential business integrations
- Staff handover and environment documentation
- Post-launch technical support and customer assistance
IT & Cloud Support
Best for organizations that need dependable technical help throughout the month.
$150/mo
starting · approx. 200,000 RWF / month
Discuss support
Support can include
- IT troubleshooting and user support
- Microsoft 365 support
- Google Workspace support
- Systems administration
- Cloud and website maintenance
- Ongoing technical assistance
Custom Engagement
Best for larger environments, migrations, multi-system projects and dedicated support needs.
Talk to us
Tailored to your organization
Contact us
Can include
- Multi-system planning and implementation
- Cloud migrations
- Microsoft 365 or Workspace migrations
- Advanced systems administration
- Technical consulting
- Dedicated ongoing support
Third-party charges such as domain registration, hosting, licences, Microsoft 365, Google Workspace and cloud usage are billed separately when applicable. Glonoor can coordinate the setup and configuration as part of the engagement.
Not sure which starting price applies to you?
Tell us what you need and we can help you choose the right approach.
Ask About the Right Option
A practical technology partner, built around your operation.
Glonoor works alongside organizations that need dependable technical capability without building a large internal IT team.
Meet Your Technology Partner
Behind the name
Glo comes from global. Noor means light. Together, they reflect the idea behind Glonoor: technology that works wherever you are and makes things clearer, not more complicated.
Ready to remove friction from your technology?
Bring us the issue, the plan or the idea. We’ll help you work out the next move.
Tell us what needs attention.
Share the issue, project or change you are planning. We’ll reply to the email you provide with the next practical step.
Talk first. Decide later.
You do not have to commit to a project or pay anything just to explain what you need. Start with the problem and we will help you understand the next step.
Direct enquiry
Send your request
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